Consumer Question: Dishwasher not cleaning dishes

Name: Gary

City: Alllen Park

Comments:

Hello Joe,

I have a Kenmore Elite dishwasher 5-6 years old.  I has been a good performing machine with no history of problems until the last few days.  My dishes simply are not cleaning well at all, especially the items in the top tray.  i clean it periodically with one of the commercial products available at the hardware store, but not helping any more.  Any suggestions you can suggest would be much appreciated.  I know you have a DIY cleaning procedure using Tang powder.  Do you think that this could help my problem?  If so could you explain how to do the cleaning procedure.  Anything else you could suggest would be greatly appreciated.

Gary

Hi Gary, thanks for your note.

I would ask you to make the spray arms are clean and clear of any debris that might be plugging up the holes in the arms. Very common problem. I also need you to make sure there is plenty of water in the bottom of the dishwasher. Turn it on and let it run for 6 or 7 minutes, shut it off and open the door and check the water level. Let me know what you find please.

Regards,  Joe Gagnon.