Consumer Question: Noisy Washing Machine

Hi, Joe,

I have a Maytag Neptune upright washer/dryer unit. The washer often bangs on the spin cycle. Is this an expensive repair? Is it a repair a I can do, I am somewhat handy? If not, can you recommend a reasonable and honest repair person in my general area?

Thank you so much,

Anthony

A: Hi, Anthony,

Thanks for your note. 

These new machines have springs and shock absorbers that are much different than years past. It could be a spring has broken or a snubber pad has come out of place. If you need service you might want to call my son Mark at 734-953-6991. Please let me know what you find.

Regards,

Joe Gagnon

Consumer Question: Noisy Spin Cycle on Washer

Q: Hi, Joe,

I have a MAH 5500 Maytag Neptune Washer with stainless steel tub and the bearings need to be replaced. (It has a noisy spin.) I'm told it can't be done, and that I have to buy a whole new tub with bearings in place. Is it a throw away?

Thank you,
Gino

A: Hi Gino,

Thanks for your note. 

I have heard of quotes as high as $600 to do this job and the washers are not very old. As far as doing it yourself, I would suggest you call my son Mark at his business and ask him if you should attempt it. His number is 734-953-6991 and he gives some tricks of the trade.


Isn't this a shame? This washer which was once known as the best in the industry. Please let me know what happens. 

Regards,

Joe Gagnon