Tuesday, July 10, 2012

Consumer Question: Washing Machine Odor

Hi, Joe,

I have a Kenmore front loader washing machine that has a odor. I have cleaned the machine on the clean cycle w/Clorox Bleach as stated in the manual. I have also taken out and cleaned the soap dispenser,  however the smell still comes back. Do you have any suggestions?

Many thanks!

A: Hi, Margie,

Thanks for your note. 

Look for a lint filter behind the bottom panel of the washer. There is nothing written about it in the owners manual but homeowners are finding it and telling me about it. When you remove the lint screen it stinks very bad but once cleaned out that may solve the problem. The detergent you use and how much can also cause an odor. It's a big problem across the nation with front loaders.

Joe Gagnon

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