Thursday, July 19, 2012

Consumer Question: Noisy Washing Machine

Hi, Joe,

I have a Maytag Neptune upright washer/dryer unit. The washer often bangs on the spin cycle. Is this an expensive repair? Is it a repair a I can do, I am somewhat handy? If not, can you recommend a reasonable and honest repair person in my general area?

Thank you so much,

A: Hi, Anthony,

Thanks for your note. 

These new machines have springs and shock absorbers that are much different than years past. It could be a spring has broken or a snubber pad has come out of place. If you need service you might want to call my son Mark at 734-953-6991. Please let me know what you find.

Joe Gagnon

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