Consumer Question: Refrigerator Not Cold

Hi, Joe,

Re: Kenmore/Coldspot  Model#106-58916800 Upright Double Door freezer/refrigerator
The Refrigerator side will not get cold - it only gets cool.


What should be done to fix it?

Thanks for your help,

Robert

A: Hi, Robert,

Thanks for your note. 

Look at the back wall inside the freezer. Move the food packages. If you see any snow on that back wall it usually indicates a defrost problem. Defrost heater, terminator, timer. One of these components has failed.

Regards,

Joe Gagnon