Tuesday, November 6, 2012

Consumer Question: Freezer Repair

Hi, Joe,

I have a compact refrigerator and one side of the freezer will not work. It is not getting cold anymore. Do I need to replace this unit?


A: Hi, Billy,

Thanks for your note.

Your question does not give me a clear picture of what product you have. The kind and model would help. 

In general, the compressor fan motor should be checked as well as the fan motor inside the freezer. Sometimes a defective light switch will cause the light to stay on inside the product and give you a poor cooling condition. Before you send a refrigerator to the appliance graveyard you need to be sure it is not worth repairing. It might require the need of a qualified technician.
Joe Gagnon

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