Wednesday, April 25, 2012

Consumer Question: Bosch Washing Machine

Q: Hi, Joe,

We have a Bosch front loading washing machine that won't drain water. I drained it manually with the front access pump cover and cleaned it out, although it wasn't very dirty and nothing big was in there. I started it up again and it still won't drain. The drum spins and there's a little pump in the back of the hole that spins, although it seems a little loud. Our local appliance store doesn't deal with Bosch and I'd rather not call for a Sears repair. Any advice?

Thank you,

A: Hi, John,

Thanks for your note.

I'm sorry, I don't have an answer for you. I know this: Bosch is a good product but different in design than most others. Most technicians won't touch them unless they have been trained on them. I suggest you contact Consumers Energy and either get on their ASP plan or ask them who they use to repair Bosch. Please let me know the end result.


Joe Gagnon

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