Last Tuesday, we have paid a bill from Reckinger Heating & Cooling for repairs to a gas furnace at my parents' house. On the invoice, it has a "Token Charge" for $3.00. We asked the repairman and the receptionist about this, and they don't know what it is for. Are you familiar with it? Is it legal or appropriate for a consumer to be charged?
A: Hi, Lynda,
I have a thought that the token charge might be for the increase in gas prices. Either way, someone in the office should be able to explain it to you. Please try again.