Washing Machine Won't Agitate

Name: Darryl

Inquiry Type: Appliance repair question

Comments: 

Hi, Joe,

I have a Maytag MAV7700AWW Atlantis washer that spins and fills properly but will not agitate. It makes a horrible grinding noise when it should be agitiating. Is there any easy way to tell if this is a broken agitator or the transmission or something else?

Hi Darryl, 

Thanks for your note.
Tip the machine and look underneath. There is a pulley there. Grab that pulley and shake it. You may need a pulley and bearing kit.
Regards,

Joe Gagnon