Name: Molly
City: Ypsilanti
Question:
My dishwasher has a small "burr" in
the heating coil which needs to be replaced. At the same time, the dishwasher
is getting black "stuff" all over the inside. I have completely
bleached it two times, cleaning the racks and the entire inside, but it keeps
coming back. Is this because the heating element is not getting the water hot
enough? Is this dangerous? Also, a wood floor was put in after the dishwasher
was installed, so it can't easily be removed without putting in new counter tops which we can't afford to do. Is it possible to cut off the
leveling feet and get it out that way? Help! We don't know what to do with this
and haven't contacted an appliance repair yet because I don't want to pay to
have them tell me they can't fix it.
Answer:
Hi Molly, thanks for your note. Seldom does the heating
element in a dishwasher fail and in this case if the element has a small hole
in it the sand that is inside is causing the black marks. You may want to try
Tang to clean the inside of the machine. If this is an older dishwasher the
element is most likely to come on only for drying the dishes, not heating the water.
Unless there is control button that says something about heating the water, it
is only for drying the dishes. Water temperatures from the hot water tank
should be increased to 155 degrees or higher to get proper cleaning and getting
rid of bacteria. As for the floor problem, it happens a lot. The legs can be
cut off using a hack saw. This may give you the clearance needed to pull it out
from under the counter. Good luck. Regards Joe Gagnon.
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