Electric Range Too Hot!

Name: Dave

Inquiry Type: Appliance repair question

Comments: 

Hi, Joe,

Our 7 year old electric range has a problem.When we use the two large coils on top they go to the highest heat all the time even though we do not want them there. So it is either highest heat or turn them off - nothing in between. Any ideas what is wrong and how to fix it?

Thanks!

Hi Dave, 

Thanks for your note.
It sounds as if you need two new switches that control those burners. Usually it takes a couple of screws and reconnecting some wires. Give it a try. 
Regards,

Joe Gagnon

Repairing Broken Glass-top Stove

Name: Becky

City: Ypsilanti, MI

Inquiry Type: Appliance repair question

Comments: 

Hi, Joe,

We have an electric glass top stove that is approximately 20 yrs old.  We have a crack in the glass and was wondering if it is still safe to cook on and if it is worth replacing the top or purchasing a new one?  Thank you 

Hi Becky, 

Thanks for your note.
I suggest you call my son Mark at 734-953-6991 and get a price on the stove top and the cost of repairs. I think you might find it too expensive to repair.
Regards,

Joe Gagnon

Smart Meters

Name: Bruce

City: Plymouth, MI

Inquiry Type: Appliance repair question

Comments: 

Hi, Joe,

I don't know if you have had any callers call you regarding the topic of smart meters.What is your knowledge and point of view regarding these new-fangled radio transmitters?

Hi Bruce, 

Thanks for your note.
I have heard and read about this subject and can't get any interviews set up with the utilities. Apparently studies are being done by the Public Service Commission and no one wants to talk. It is so controversial with people saying they are getting sick etc. A big fuss is being made. 
I have had one on our home for quite some time and feel no affects at all. Time will tell. 
Regards,

Joe Gagnon

Washing Machine Won't Agitate

Name: Darryl

Inquiry Type: Appliance repair question

Comments: 

Hi, Joe,

I have a Maytag MAV7700AWW Atlantis washer that spins and fills properly but will not agitate. It makes a horrible grinding noise when it should be agitiating. Is there any easy way to tell if this is a broken agitator or the transmission or something else?

Hi Darryl, 

Thanks for your note.
Tip the machine and look underneath. There is a pulley there. Grab that pulley and shake it. You may need a pulley and bearing kit.
Regards,

Joe Gagnon

Thermostat for 1954 Stove

Name: Melanie

City: Grosse Pointe Park

Inquiry Type: Appliance repair question

Comments: 

Hi, Joe,

I have a 1954 Bakemaster stove. I absolutely love this stove, but I cannot bake things in the oven. For example, when I bake cookies and cakes, the items are still raw in the center and often don't brown when using the recommended baking time. When I leave items in longer to achieve brown-ness, often they become over baked. 

Also, it is impossible to melt cheese in this oven. Lasagna and pizza will continue to have cheese clumps. 

I would love to have this oven rebuilt, but I'd like to better understand what could be causing these issues. I have moved items to a higher shelf in the oven, but that only slightly improves the baking. The biggest issue is the large amount of time it takes to bake anything and the constant guessing as to when an item is done (although it's never truly baked/melted, I usually just give up and pull it out of the oven).

I'm wondering if you can offer any suggestions.

Hi Melanie, 

Thanks for your note.
I can imagine how beautiful that old stove is and can't blame you wanting to keep possession of it. You know that even temperatures are so important when baking and I believe the oven thermostat is failing in the range. I don't know if you can purchase a new thermostat for this unit. There are few technicians who would want to get involved with repairs for fear that they couldn't fix it or that it wouldn't stay fixed. 

Regards,

Joe Gagnon

Bosch Dishwasher Keeps Running

Name: Ken

Inquiry Type: Appliance repair question

Comments: 

I have a Bosch Dishwasher #she44co24c/22 - it continues to run with 1 minute remaining and some water in the bottom. It won't shut off until you open the door.
Thanks for your help.

Hi Ken, 

Thanks for your note.
I suggest you call for service on this one. Bosch is a special product and before we consider the electronics on this problem, there may be a pressure switch associated with water removal. Make sure the drain hose is not kinked and there is no obstruction in the drain system. 

Regards,

Joe Gagnon

Check the Dryer Door Switch

Name: Willie

City: Appling, GA

Inquiry Type: Appliance repair question

Comments: 

Hi, Joe,

I have a 2003 Whirlpool electric dryer. Model# LER5620KQ1      

The dryer was working fine and drying well but now it will not run.I have tried to troubleshoot and check these things:

1. I made sure it was getting good current and that the connection was good.

2. I replaced the power supply cord and receptacle

3. I checked the breakers - they were good.

I appreciate your help.

Hi Willie, 

Thanks for your note.
Have you checked the door switch? Remove the lint screen and remove the 2 screws in that area. Pop the top up from the front and you can see the door switch.

Regards,

Joe Gagnon