Tuesday, February 4, 2014

Frost in Freezer

Name: John

City: Toledo

Inquiry Type: Appliance repair question

My GE side by side refrigerator freezer will not get cold enough and there is frost on back of freezer wall.

Hi John, 
Thanks for your note.
When you see frost on the back wall of a side by side it usually indicates a defrost problem. Timer, heater or terminator are parts in the defrost system and one of them needs replacing. You can remove the food, heat the back wall with a hair dryer and that will get you through for about 6 days. Newer models have a defrost system controlled by a mother board ( electronics ) . You may end up calling for a service technician. 
Joe Gagnon

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