Tuesday, January 17, 2012

Consumer Question - Sears Kenmore Refrigerator

Q: Hello, Joe,

I have a Sears Kenmore Refrigerator 
Model#: 795.76209.901
Serial#: 010MRQK08548
It is a Full Load AMP 3.5A.

When the door is closed the refrigerator makes a loud noise (like a motor.) When the door gets opened it stops. You can also open the door but push in the little lever on the side that makes it seem like the door is closed and it will then make the same loud motor noise. It makes this sound constantly. Sometimes it is a little quieter than other times, but as soon as you open the door for something and then close it, it starts getting louder all over again. Could you help with this problem?
Thanks so much,

A: Hi Delora,

Thanks for the note.

The noise you hear is the fan motor inside the freezer section. It may have a bad bearing that needs to be repaired. The freezer comes apart and the motor is not hard to change out. Contact a parts store in your area and they can give you a price and a breakdown of how you take out the wall in the freezer section. Let me know how this works out please.

Joe Gagnon

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