Consumer Question: Water in Freezer

Hi, Joe,

I have a Maytag fridge with the freezer bottom drawer. I am getting an accumulation of water inside the freezer. What is causing this? How can I fix it?

Thanks,

Michael

A: Hi, Michael,

Thanks for your note.

You have a plugged drain! During the defrost cycle the snow on the evaporator melts, drips into a drain trough and then flows down a tube into the drain pan under the refrigerator. Take the back wall off inside the freezer, find the drain hole, use a turkey baster filled with hot water to blow it through.

Regards,

Joe Gagnon

Consumer Question: Freezer Repair

Hi, Joe,

I have a compact refrigerator and one side of the freezer will not work. It is not getting cold anymore. Do I need to replace this unit?

Thanks,

Billy

A: Hi, Billy,

Thanks for your note.

Your question does not give me a clear picture of what product you have. The kind and model would help. 


In general, the compressor fan motor should be checked as well as the fan motor inside the freezer. Sometimes a defective light switch will cause the light to stay on inside the product and give you a poor cooling condition. Before you send a refrigerator to the appliance graveyard you need to be sure it is not worth repairing. It might require the need of a qualified technician.

Regards,

Joe Gagnon

Consumer Question: Noisy Dryer Danger

Hi, Joe,

I have a squeaky dryer that keeps getting louder. What can I do? I sprayed belt dressing on the dryer belt, but it didn't help. It's a Frigidaire Model FER231ASO and it is about 9-10 years old. 

Thanks,

Corey

A: Hi, Corey,

Thanks for your note.

A dryer making noises is a huge fire hazard. Stop using it until it is repaired!


There are drum rollers and an idler pulley which could need replacing. The front panel comes off and then you can check these parts.

Regards,

Joe Gagnon

Consumer Question: Dishwasher Repair

Hi, Joe,

My 11 year old GE dishwasher started to make a high pitch grinding noise during a cycle - the noise became very loud and then the dishwasher stopped. I have never had any problems in the past, this is the first incident. It seemed to be draining fine befroe it came to a halt. Would appreciate your suggestions before i call in repair and spend money that is unnecessary, then again, I don't want to run out an buy a new. 

Many thanks for being there for us!

Kathy

A: Hi, Kathy,

Thanks for your note.

It sounds as though something went into the pump impeller located inside the tub. Remove everything you can starting with the spray arm and tower and look with a flashlight for a small article jamming the pump impeller. If any problems you can call my son Mark at 734-953-6991.

Regards,

Joe Gagnon

Consumer Question: Freezer Water Valve

Hi, Joe,

We are attempting to install an ice maker into our Whirlpool fridge (model #w1txnmfwq01, top freezer) and we're having a heck of a time!

We had a contractor fixing up our kitchen try to install the first ice maker. He had problems with the water not shutting off.  We assumed the ice maker was bad and returned it to the retailer. We purchased another one and tried again. The same thing happened - the water will not turn off! Any advice you can give us will be greatly appreciated!

Thanks,

Sean

A: Hi, Sean,

Thanks for your note. 

The water valve at the back of the refrigerator controls the water coming in. It most likely needs to be replaced.

Regards,

Joe Gagnon

Consumer Question: Inconsistent Oven

Hi, Joe,

We have a GE spectra electric stove/oven that's about 6 years old. The oven works inconsistently, sometimes not reaching the displayed temp, sometimes getting warmish but not cooking the food, other times it seems to cook ok. It seems to work better between 400-500 degrees, but not always. What do you think might be the problem, and what part would you think would need to be replaced?


Thanks,

Henry

A: Hi, Henry,

Thanks for your note. 

You may be having a problem with the electronic controls in this oven. I suggest you turn off all voltage to this unit for at least an hour. Sometimes it takes care of the problem and the control board re-sets itself. If not, I suggest you call for service rather than try and change parts yourself.

Regards,

Joe Gagnon

Consumer Question: Ice Maker Repair

Hi, Joe,

I have a Kenmore refrigerator whose icemaker squirts water into the freezer which coats everything with layer of ice. I think the plastic line near the solenoid has split allowing water to spew in the freezer. I need a recommendation for someone to repair/fix this problem.

Thanks,

Dave

A: Hi, Dave,

Thanks for your note. 

You may be correct but I tend to think that the water valve is not shutting off 100% which is allowing water to leak through. As for service I suggest Doc's Appliance Service in the Yellow Pages.

Regards,

Joe Gagnon