Consumer Question: Freezer Drain

Hi, Joe,

We have a Whirlpool Refrigerator with the freezer on the bottom. Model #GB2FHDXWQ01. The drain freezes/plugs about every 6 months and we end up with water on our kitchen floor. Any suggestions to fix the problem?

Thank you,

Todd

A: Hi, Todd,

Thanks for your note. 

The system has a plugged drain line for the defrost system. You may have to take the inside of the freezer apart so I suggest you contact my son Mark at 734-953-6991 and give him the model number. He can tell you how to take it apart.

Regards,

Joe Gagnon