Tuesday, November 26, 2013

Best Top Load Washer

Name: Karen

City: Plymouth

Inquiry Type: Appliance repair question

Comments: 
Can you tell me what brand would be your recommendation for a top load clothes washer.  I believe you had mentioned Speed Queen at one time.  What local store would carry the recommended brand?  Thanks

Thanks!


Hi Karen, 
You are correct as I think Speed Queen is the best value on the market today. Contact Busen's Appliance in Lincoln Park and they will take care of you. They are listed on my web site at Joe's Picks.
Regards,
Joe Gagnon

Tuesday, November 19, 2013

Rust Stains on Laundry

Name: Jon

Inquiry Type: Appliance repair question

Comments: 
I haven't been able to diagnose the cause of stains intermittently appearing on my laundry (nor have local repair shops that I took the shirt shown in this link


Washer is 5 yr. old, Kenmore front loader, model 43042. Matching Kenmore electric dryer, same age, model 83042. I've used Affresh in washer and have cleaned dryer vents.

Thanks!


Hi Jon, 
Let's eliminate the washer by hanging a few things on a line. My suspicion is the vent grate on the inside of the dryer where the air moves through the dryer. Some will have stains and rust form on them. Check that out.
Regards,
Joe Gagnon

Tuesday, November 12, 2013

Clean Machine

Name: Tom

City: Milford

Inquiry Type: Appliance repair question

Comments: 
You mentioned a device for washing machines that helps wash clothes better and with cold water. Could you give me the name again for me to check out and possibly order?
Thanks for all you do.

Hi Tom, 
Thanks for your note. You can go to www.pureproductsinternational.com and you will see a great video on the product. It's called a Pure Wash and it works great.
 
Regards,
Joe Gagnon

Tuesday, November 5, 2013

Dryer Fire

Name: Mike

City: Ann Arbor

Inquiry Type: Appliance repair question

Comments: 
I have an 8 year old gas, front loading Whirlpool duet dryer, and I had the dryer vent cleaned, but they did not clean the inside of the dryer. Had a mini flash fire inside the dryer. No visible damage to any of the wiring. The dryer works but it seems like it doesn't dry completely anymore. Any ideas?

Hi Mike, 
Thanks for your note. I would suggest you stop using the dryer immediately. That fire you had could have caused some serious problems with sensors etc. and you need to have it checked out.
Regards,
Joe Gagnon