Erratic Kenmore Washer

Name: Terrence 

City: Saginaw

Inquiry Type: Appliance repair question

Comments: I have a Kenmore Washer 110.26002010. It doesn't always complete the spin cycle and clothes are soaking wet. It's erratic and intermittent but happening more and more. I have read about the diagnostic tests and have some literature on them but wanted to get your input. 

Thank you.

Great show by the way!

Hi Terrence,

Thanks for your note. I do believe you have an old belt driven machine. You might be having a problem with the Wig Wag which is controlled by a drop in solenoid. You need a technician who knows these older machines.

Regards,

Joe Gagnon

Recommended Dishwasher Brand

Name: Linda Kind

Inquiry Type: General question

Comments: Do you recommend any certain brand of diswasher?  We had previously had a Maytag that lasted 20 years, but now we need a new one.

Thanks.

Hi Linda, 

Thanks for your note. Dollar for dollar I think Maytag and Whirlpool are good choices. Bosch I think is the best but more expensive.

Regards,

Joe Gagnon

Pure Wash for High Efficiency Washer

Name: Bruce

City: Plymouth

Phone: 734-748-0438

Inquiry Type: General question

Comments: 

Hi Joe,

This morning during your show I became interested in the product you were discussing for washing machines. I think it was Pure Wash but I'm not 100%.  I have a high efficiency Maytag Neptune front loader.   Do you have the mfrs website or the best place to purchase one?

Thanks.

Hi Bruce, 

Thanks for your note. The product is call Pure Wash. You can learn all about it by going to www.pureproductsinternational.com  

This new revolutionary product is being sold at all ABC Warehouse stores.

Regards,

Joe Gagnon

Condensation in Refrigerator

Name: Linda

City: Ann Arbor

Inquiry Type: Appliance repair question

Comments: I bought a whirlpool side by side refrigerator in Dec. 2011. During the summer I noticed a lot of condensation at the top of the veggie bins. It was still under warranty and they contracted Master Tech. to come out and look at it. The technician that came out said to adjust the dials on the veggie bin and that should help. He did not really investigate the issue.  During this winter the water droplets froze up and it was difficult to open the bins.  Master Tech. came out and said air was getting in and closed up what needed to be closed up. They said if that did not work they would have to call whirlpool. It helped but did not solve the problem entirely. I do not have air conditioning so was concerned about the summer months and called them again.They called whirlpool tech support to get help and came out again and spent a good deal of time installing the parts.

Again, it is better but not completely solved. Is this an issue to be concerned about or just let it go? I have already spent close to $300 additional to this fairly new refrigerator.

Thanks for any advice you can give.

Hi Linda,

Thanks for your note. The only suggestion I have is to warm up the freezer a bit. Turn the control to warmer in the freezer. Let me know if that helps.

Regards,

Joe Gagnon

Kenmore Washer DIY

Name: Hayward Davis

City: Flat Rock, MI

Inquiry Type: Appliance repair question

Comments: Kenmore washer 80 series Model 11082985820. Motor is running, water will not drain and agitator does not function AND drum does not spin. Trying to get an idea before attempting to repair...

Hi Hayward, 

Thanks for your note. I suspect the coupler between the transmission and motor is broken - very common failure on this machine. This is a do-it-yourself project. All you need is some start up directions. Call me on my radio show this weekend (734-822-1600 ) and I'll get you started.

Regards,

Joe Gagnon