Dish Detergent Latch Kit

Name: Laura

City: Ann Arbor

Inquiry Type: Appliance repair question

Comments: 

My son recently moved into an apt with 3 other college friends, and they are thrilled that it has a dishwasher ....problem is they don't know if it is working properly, and the dish detergent lid will not close. It is an older model Kitchen Aid. Are there areas in the washer that these kids should check to make sure all is in tip top shape without calling the engineer/maintenance worker?  Also, more importantly, the dish detergent top will not shut. Will the dishes become clean if they place a gel pac (Finish orange gel pack) in the bottom of the dishwasher before they start it?  I fear the landlord will not be fixing it in the near future, or at all, and they really want to use the washer rather than hand wash their dirty dishes.

Thank you!  I enjoy listening to you each weekend!

Hi Laura, 

Thanks for your note.
There is a latch kit that needs to be replaced inside the door to have the soap door latch. It will work with the gel pack but not as good. 

Regards,

Joe Gagnon